How do I log a fault or feedback during the trial?

You can log a fault, complaint or feedback at any time throughout the trial via our Project Support Form. Note: CrowdCharge would prefer you use this Project Support Form rather than email/call us as this is the most effective way for us to log your fault and deal with it in the most efficient way.

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If I have an energy bill issue, do I come to CrowdCharge or the project supplier?

We would like you to come to us with any issues you are experiencing across the trial. Whether it be a charger fault, or an energy bill issue, coming to us first will ensure your issue is sorted int a timely and effective manner. We will send over any relevant information to your energy supplier […]

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