Why can I not ‘Charge now’ or ‘Pause’ charging in the CrowdCharge app?

It is highly likely that your charger is Offline. Please try and “Restart” the charger using the Wallbox smartphone app (Navigate to Configuration > Advanced Options > Restart).

Once this has been completed, please use the Online Project Support Form to notify CrowdCharge and we can check if your charger is back online. 

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