If your project hardware suffers a fault you can report this directly to your original installer who will record, diagnose, and resolve your fault in coordination with CrowdCharge and the hardware manufacturer if required.
We will work hard to ensure the equipment remains operational throughout – however some of the equipment is new and leading edge, and as this is an innovation trial we do anticipate one or two challenges along the way, and we look forward to uncovering these and working to resolve them as soon as we can.
