I already have a charger installed. What will happen to my current charger?
Will this get disconnected and will there be a cost for this, or will it be part of the installation with the new one?
Yes, it will be disconnected by project installers on your project charger installation day. This will be at no cost to customer.
Am I permitted to still use my current charger?
No, if you have a current charger installed, it will be disconnected during the project charger installation for the duration of the project.
If I decide not to keep the charger at the end of the trial, will someone reconnect my old charger – if so at what cost?
The project installer will reconnect your original charger on the day the project hardware is uninstalled, at no cost to participant.
If I keep the new project charger from the trial, can someone dispose of my old charger – or will I need to arrange that at my own cost?
If you decide to keep the project charger at the end of the trial and pay the ownership transfer fee, you will have to arrange the disposal of your old charger at your cost.