Search results: exit fees

Will I be charged exit fees if I leave the trial before the end in June 2022?

If a participant leaves, or is asked to leave, before the end of the trial in June 2022 then they will be asked to reimburse a proportion of the installation fee paid on their behalf by the project. The exact amount will be calculated in a tiered format according to the length of time that they participated in the trial, however this could be up to £2000:

• If you leave the project trial on or before 31st August 2021 you will be required to pay an exit fee of £2,000 and the V2G charger will be uninstalled.
• If you leave the project trial on or before 30th November 2021 you will be required to pay an exit fee of £1,000 and the V2G charger will be uninstalled.
• If you leave the project trial on or before the 28th February 2022 you will be required to pay an exit fee of £500 and the V2G charger will be uninstalled.
• If you leave the project trial after 1st March 2022 you will be required to pay an exit fee of £250 and the V2G charger will be uninstalled.
• If you complete the full trial participation requirements, then at the end of the trial in June 2022 you will be eligible to have the ownership of the V2G charger transferred to yourself for a fee of £250, so you will then own the charger.

NOTE: All pricing subject to change without notice. Correct as of June 2020.
If you have any change in circumstances, please contact CrowdCharge and we can discuss these, as we review all exit fees on a case by case basis.

Is the project free to join?

Installation

The project will pay for the installation of the V2G charger (this usually costs up to £1,000) assuming your property falls into the standard installation criteria.  This includes:

• 20-metre cable run from distribution board or meter tails to ChargePoint location
• Mounting of charger to a fixed structure, such as brick or external wall

If any additional work is required to allow for the installation of the V2G charger, we will ask you to cover the additional cost of this. CrowdCharge will also review the extra cost issued by the installer. The installer will inform you of this additional cost upfront for your acceptance.

More information on this is detailed under the FAQ ‘Will I have to pay for installation?’.

V2G charger hardware

The recommended retail price (RRP) of the V2G charger is estimated to be £5,500. The project V2G charger is free to use for the duration of the trial, concluding in March 2022. If you would then like to keep the project hardware after the trial ends, you are able to have the ownership transferred to you for a small transfer fee as detailed in the Project Exit fees.

What is the minimum amount of time I need to participate in the trial?

The trial ends in June 2022. You would be expected to participate until the end of the trial. If you leave before the end of the trial, you will be asked to pay an early exit fee and the charger will be uninstalled. The exact amount will be calculated according to the length of time that you participated in the trial and is outlined in the exit fees.

If I move property can I take the charge point with me? Will I still be able to continue to participate in the trial?

If you move to a new house during the trial, then you can take your charger with you although you will have to pay for CrowdCharge’s V2G-approved installer to move it otherwise this will affect the charger’s warranty. You can then continue to participate in the trial. However, you must check that you are still within the project’s location limits of the WPD area; this includes the Midlands, South Wales and the South West.

Please let CrowdCharge know if you are moving to a new house so that it can keep its records up to date. CrowdCharge will also be able to help you find a qualified installer to move your charge point. Any incurred costs during this process will be solely down to the participant.

If you move before the end of the trial and you will not be continuing participation in the trial, then you are required to let CrowdCharge know and you will be asked to pay an early exit fee. The exact amount will be calculated on a case-by-case basis according to the length of time that you participated in the trial and is outlined in the exit fees.

How do I know if I am eligible for the trial?

To participate in the trial, you’ll need to satisfy the below requirements:

1. Own or lease a new model Nissan LEAF (30kWh minimum), or a Nissan e-NV200, up until the end of the trial (was March 2022, now June 2022 for all new applicants. This falls in line with the new trial dates revised in February 2021).
2. Live within the region managed by network operator Western Power Distribution (WPD). This covers areas of the Midlands, South Wales and the South West: you can check your eligibility here.
3. Own your home where the charger would be installed (or business address), or if you rent have written permission from your landlord to have the charger installed.
4. Have off-street parking (which, if asked, you can prove you have the legal right to park there).
5. Commit to using the V2G charger as your primary method of home charging and to participate in the trial until June 2022.

When you become a participant in the Electric Nation Vehicle to Grid trial, to remain eligible you’ll need to make sure the V2G charger is the main method of charging your EV. If it’s not, then CrowdCharge has the right to remove the charger, and your participation will be terminated.

If a participant leaves before the end of the trial in June 2022 a trial exit fee is applicable. The exact amount will be calculated according to the length of time that you participated in the trial, however this could be an exit fee of up to £2,000 and the charger will be removed. You can view the exit fees here.

NOTE: All pricing subject to change without notice. Correct as of March 2021.